Refund policy
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be UNOPENED and UNUSED and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection.
If you are approved, then a store credit will automatically be applied to your account.
Replacements
We only replace items if they are damaged in transit. If you encounter this issue, send us an email at cbd@rbottledgold.com and we will give you further instructions to acquire a replacement. Please do not immediately discard damaged product.
Shipping
To return your product, you should mail your product to: R Bottled Gold LLC, 10830 County Hwy 79, Parkers Prairie MN 56361, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be UNOPENED and UNUSED and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection.
If you are approved, then a store credit will automatically be applied to your account.
Replacements
We only replace items if they are damaged in transit. If you encounter this issue, send us an email at cbd@rbottledgold.com and we will give you further instructions to acquire a replacement. Please do not immediately discard damaged product.
Shipping
To return your product, you should mail your product to: R Bottled Gold LLC, 10830 County Hwy 79, Parkers Prairie MN 56361, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.